CHARLOTTE (QUEEN Metropolis News) — Zero stars for buyer service! A shipping driver was caught on digital camera throwing an order of meals into the street.
Queen Metropolis News spoke with the man or woman who put the get about what precisely happened. Scarlett Castillo reported she requested some burgers and a salad from two diverse restaurants on Tuesday but hardly ever acquired to consume them due to the fact her DoorDash driver practically chucked her foodstuff into the road.
Doorbell video clip attained by QCN shows the incident from north Charlotte. In the video clip, you can see a gentleman and lady in a white pickup truck cease in entrance of the driveway and toss two bags out of the vehicle.
The gentleman can be listened to shouting an expletive in advance of driving off.
The woman who ordered the food items claimed she has no thought why the motorists reacted that way. She contacted DoorDash and they gave her a entire refund just after observing the video, so she’s happy every thing bought sorted out. She tells QCN she was just perplexed and actually taken aback.
She mentioned she’ll still purchase via DoorDash but she’ll go decide on up her food items in its place of acquiring it delivered.
A DoorDash spokesperson watched the online video and informed QCN they contemplate this behavior unacceptable and falls limited of their substantial anticipations. They directed QCN to their deactivation policy, saying drivers need to manage a certain purchaser ranking and completion charge to continue to be suitable.
If they fall underneath a 4.2 rating or 80 p.c completion fee, the accounts get deactivated.